Friday, 15 October 2010

C102 monitoring and maximizing organizational impacts

This is the talk that I lost between draft and publishing online
Have now learnt to clipboard before posting!

@briankelly
http://www.ukoln.ac.uk/web-focus/events/conferences/ili-2010/

@joypalmer
http://www.slideshare.net/mobile/joypalmer/beyond-usage-stats-or-demonstrating-value-marketing-services-when-you-have-no-money


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A204 Social and mobile

Karen Wallace, Sheffield libraries
Last 18 months, moved into social media to complement and add to library services
Helps both users and staff
Flickr for photos, for archives of local studies, new library initiatives, get loud in librariesq
Twitter with 900 followers, book of day and extra info, themed weeks
Using free clients. Webpages point users in direction of Twitter feed, and displays on libraries
Blogs - for book award and reading challenge, with online polls, comments
Delicious for reference and information bookmarks available to all
Facebook, trying for 18 months to get access, just gained access.
Netvibes used for staff communication and pulling together info
Working with Credo reference - customising searching, remembering searches between databases and catalogue
Quidget chat online, general questions and themed



Nancy Dowd, New Jersey State library
Is social marketing right for your organisation?
Mobile, texting, reaches most people
Libraries will save people time
For ordinary mobile phones
Short code - dial a code, then keyword
Can be interactive two-way



- Posted using BlogPress from an ISA iPad, this is my last post, have to get to the airport!

A203 Social research

Karen Blakeman, RBA info services

Social research, search engines now incorporating social media
Where people hang out, share info and ask questions
Reminder to check copyright :)
Compfight - interface for cc images on flickr
Morguefile.com public domain high res, small
Always double check licence
Slideshare.net/karenblakema
Identify where your network is
Issues of trust and reliability
Promotion of products, what are 'customers' saying about you?
Google results for issues, first news, then latest results from social media
Wikipedia now being moved further down.
Fewer webpages at start of results
If signed into google account, then have 'social' network option including results from google chat, mentioned in tweets, contacts contacts.
Take look at what info google knows about you
Realtime search is current but could be skewed view, from limited networks
Get involved in networks that are relevant to you
Search tools for social networks
Socialmention.com
Addictomatic.com
Guardian data blog - mash data and make available for use
Guardian datastore on flickr
Be careful to check where info comes from
Create a local geek group - like ISA titter! But could also be in pub/cafe/library



- Posted using BlogPress from an ISA iPad, battery is holding up ok, have been careful with wireless

A202 what Phil has found

Looks for stuff and tells people about it
Www.netvibes.com/philbradley

Look at material as creator.
Stuff blocked because you want to consume or create?
All free stuff
How does Phil keep us to date? Rss feeds - netvibes
Uses Delicious to find web 2.0 stuff
Icerocket social media search engine, nice rss feed
Also google reader
Always need to adapt and change to what is new, open mind to what is best for you at any time
Email, for contacting people and sharing stuff with
Linked in esp useful for groups and discussions
Specific blogs and websites,
'Voices for the library' promoting need for professional librarians, uk, includes Twitter, delicious, rss, facebook, flickr
specific forums
New professionals network
Twitter, using lists - formulists tool, for finding people and what they are saying
Facebook becoming more professional, esp groups
Books and magazines (pref on iPad)
Spends 2/3 days a week looking for stuff

Some stuff he has found recently
Startpages
Netvibes - using as consumer (seeing what other people are saying) but also as creator. Widget which checks your email for you
Kadaza.com outs whole load of resources together
Symbaloo.com can personalize
Myfav.es just a screen of key things
Tizmos.com more flexible and visual
Ustart.org different widgets can move around
Webwag similar
schmedley.com looks really nice

Questions and answers resources
Answergarden
Formspring.me
Wallwisher.com electronic bulletin board
Shapado.com
Edistorm.com post its with voting
Linoit.com
Trailmeme.com trails through webpages
Krunchd.com lists of urls in one place
Livebinders.com resources
Jogtheweb choose resources, define
Museumbox.e2bn.org resources in boxes

Checking in sites
Foursquare.com also mabzy for checking into webpages
Gomiso.com for tv

Word cloud generators
Abcya.com
Favourite is tagxedo.com shapes, Inc own images, also Microsoft silverlight

Screencasting
Screentoaster.com
Jingproject.com does entire screen, not just in browser
Bbfkahsbackexpress includes webcam
Screencastomatic

File formats
Eg zamzar, media convert
Embedit
Keepvid.com saves YouTube

Twitter
Phil likes brizzley, also tweetdeck and journotwit
Squidoo.com/twitter4librarians done by Phil

Online calling cards all resources in one page
Myonepage.com
Flavors.me
Meevr.com

Namechk.com looks for 'you' online

Website availability
Netrick
Titsup.net

Social news creators
Paper.li please don't post in Twitter
Flipboard very powerful

Chatrooms
Chatzy.com
Tinychat.com with video
Meebo.com

Misc
Howsecureismypassword.net how long to crack
Punchcast.com passwords with master passwords
Urlvoid to check if website is bad
Printwhatyoulike.com choose what to print on page
Lanyrd.com online conference
Escapemotions.com pretty pictures

More on phils typepad or philb.com/iwantto




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C201 Taking the library to the learner

Hannah Whaley, Uni of Dundee
Search has defined the Internet
Model the challenge, perspective between learners, systems and the library
Accuracy, easy, supportable

Digital natives have high expectations of what they can do online
Moving from federated search to indexed offsite, which is much faster

From librarians point of view, challenges - complexity of e resources, accuracy of info literacy, connection with students
Went with summon from Serials solutions, main search system, very clear search box and choices on left. Search box also on other pages of uni website. Also mobile version
Did study comparing open web to library system, better quality and more academic.
Faceted search more common from providers.
Balance gives great info literacy learning.




Dave Pattern, uni for huddersfield, @daveyp
Federated search too slow, google scholar more liked
Created wish list for ideal searching
One search box, fast results, simple, easy to maintain
Invited suppliers, chose Summon
Easy to implement. Records out of LMS, problems with deletions, didn't move all data, shows up crappy cataloguing (!?)
Now have 60 million records
Users say very easy to use. feedback v positive.
Accessing totality of content
Http://library.HUD.ac.uk/summon




Rurik Thomas Greenall, NTNU Library
@brixmatt
Responding to challenges, created projects
Most students wont use databases after they graduate, but will use google
Library can fill the gaps
Linked data
Sorry this was so techie I only understood one word in ten :)




Concentrate on what are needs of users, not what is shiny and new



- Posted using BlogPress from an ISA iPad, wireless better today, though alas not in stream C room

Keynote #2 Getting real about social media

Hazel Hall Edinburgh Napier Uni
@hazelh and @lisresearch

Not what aren't we going to do but what are we going to do
Social media tools are part of real life not alternative (Shirky)
Social media are aggregators of people not data alone, experiences and lives
Information plus people

Social media provide additional platforms for traditional info delivery
Examples of sophisticated personal professional applications of social media demonstrate potential for further innovation
How we conceive relationships - tools info prof and end users determine provision

Tfpl report - opportunity and risk in social computing environments

Was Eramus last human to actually 'know everything'

Wikipedia not just encyclopaedia it also handles breaking news

Characteristics of social media
Function extend beyond initial conniption
Function is in the eye of the beholder
Social is a misnomer
Consider potential

Certain communities moving away from listservs/email and onto Twitter etc

Meeting people on twitter.
Using tools, eg tweetdeck and lists
Communication and knowledge sharing

Social media for library service delivery
Examples ~
Marketing and PR
Info discovery eg Delicious
Training
Virtual reference (chat)
News and current awareness

Sometimes at level of whole institution
Librarians often get into social media sooner than others in the institution
But where is user participation (rather than consumption)
Eg: Geek the Library on facebook

Need to develop our users as well as ourselves.
Understanding users needs but then also getting them to join in

Tactics
Coordinated conventional but also irregular practice and small network cells
Mobile phones and wireless access in library
Needs to be useful and also for sharing
Need to also follow end users in order to engage with them, understand their needs better

Foursquare - tour of library, hints and tips for students

Risks of social networking - worst is not making most of it






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Thursday, 14 October 2010

C105 Mashing Libraries to build communities

This one's for @ghostchicken

Www.soutron.com
Practical side to tying together technologies
Make the user community more in content, with partners outside the norm
Library system as repository, physical and electronic material


Mashing Libraries - O Stephens (Consultant and OU)
Mashup stems from music, for libraries means combining (digital) forms of information
Look for 'Scary Mary Poppins' YouTube
Mashing information
Much Info has geographic facet
Early Eg: taking info from google maps and craigslist, not affiliated to either
National mapping agencies making more data public, eg uk ordnance survey.
Data.gov.uk provide catalogue of info and more raw data
Suitable format and licensing are key to being able to re-use
Eg, local authority Warwickshire libraries new releases, ran competition for developers to build apps - one was taking 'new books' given creative commons licence, given digital look, tie into amazon and google preview. Provides extra info to users.
Another example was young people creating Facebook for library, aimed at other young people
How to Mash, putting Warwickshire Libraries on the Map
yahoo pipes - worksheet for piping data in certain way
Taking XML and re-presenting data in different ways
Used in Warwickshire to create map of libraries

Need to attend a Mashup event!
See www.mashedlibrary.com and wiki





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